Refund policy

Our company has a 30-day no hassle return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. You will also need proof of purchase.

To start a return, you can contact us at info@dpf360.com. We will send you a return shipping label and instructions on how and where to send your package.  

You can always contact us for any return question at info@dpf360.com or call us at 256-778-9090.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and correct it.

Exchanges
The fastest way to ensure you receive the appropriate product you order is to return the item you have in your possession, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.